Gong

Adds a call media, recorded by a telephony system (PBX) or other media recording facility. Gong accepts call recordings in various audio and video file formats, including WAV, MP3, MP4, MKV and FLAC. If uploading a dual-channel (stereo) file separated by speaker, make sure to specify which channel corresponds to the company team member (rep) in the parties/mediaChannelId parameter of the Add New Call operation. When accessed through a Bearer token authorization method, this endpoint requires the scope 'api:calls:create'.

When using this endpoint, either provide a downloadMediaUrl or use the returned callId in a follow-up request to /v2/calls/{id}/media to upload the media file. When accessed through a Bearer token authorization method, this endpoint requires the scope 'api:calls:create'.

Lists the aggregated activity of multiple users within the Gong system for each time period within the defined date range. This endpoint returns multiple records, one for each user. For each user there are items for every time period in the date range, including statistics about the user's activity. Records are returned only for users with activity in the range. When accessed through a Bearer token authorization method, this endpoint requires the scope 'api:stats:user-actions'.

Lists the activity of multiple users within the Gong system during a defined period. Given the period, this endpoint returns multiple records, one for each user, with an applicable activity during the period. Each record includes statistics about the user's activity. When accessed through a Bearer token authorization method, this endpoint requires the scope 'api:stats:user-actions'.

Use this endpoint to assign a number of prospects to a flow. Prospects can be contacts or leads in your CRM. Generate a list of comma separated CRM Ids of the prospects you want to add to a flow. The flowInstanceOwnerEmail parameter is the email address of the Gong user who set up the flow instance and owns the flow to-dos. You can assign up to 200 prospects to a flow in a single request. When accessed through a Bearer token authorization method, this endpoint requires the scope 'api:flows:write'.

Retrieve all the answers for the scorecards that were reviewed during a specified date range, for calls that took place during a specified date range, for specific scorecards or for specific reviewed users. When accessed through a Bearer token authorization method, this endpoint requires the scope 'api:stats:scorecards'.

When accessed through a Bearer token authorization method, this endpoint requires the scope 'api:meetings:user:create'.

Create a permission profile in a given workspace.

Shows the elements in the Gong system that reference the given phone number. Given a phone number, this endpoint returns details of any leads or contacts with this phone number and their associated calls and email messages. When accessed through a Bearer token authorization method, this endpoint requires the scope 'api:data-privacy:read'.

Deletes an existing generic CRM integration from the Gong platform. This endpoint asynchronously removes a CRM integration and all its associated CRM objects (Accounts, Contacts, Deals, Leads, and Users). Use this when you want to disconnect a previously established integration between Gong and a CRM system. IMPORTANT: This endpoint only works with generic CRM integrations created via the 'register_crm_integration' action. It does NOT delete native integrations (e.g., Salesforce, HubSpot) that were set up directly through Gong's UI. The deletion is permanent and cannot be undone, so use with caution. This operation will affect data synchronization and may impact existing analytics or reports that rely on the integrated CRM data. Before deletion, you can retrieve existing integration details using the 'get_crm_integration_details' action to verify the integration ID.

Deletes a Gong meeting created via the Meetings API (Beta). Use this to remove a scheduled meeting by providing its unique meeting ID and the organizer's email address. Note: This endpoint is for meetings created through Gong's Meetings API, not for recorded calls accessible via the Calls API. Returns organizer email and request ID upon successful deletion.

Remove individual user access from calls. The request can only remove access previously given by the /v2/calls/users-access API. If a given user does not have access to the call, they will be unaffected. If a given user does have access to the call, but not through the public API (for example if the call was shared with the user), the user's access will remain unchanged. When accessed through a Bearer token authorization method, this endpoint requires the scope 'api:call-user-access:write'.